This Privacy Policy describes how TONNIC AI Agency Ltd. collects, uses, and protects your personal information when you use RealAgent and its Showcase feature.

1. What We Collect

We collect the following information:

• Contact details (name, email, phone)
• Property information (MLS ID, address, features, pricing)
• Branding assets (logo, voice/audio, agent photo/avatar)
• Video outputs and associated metadata
• Lead information provided by agents for communication purposes

2. Purpose of Collection

We collect and use your data to:

• Generate personalized real estate videos
• Enable publishing to platforms like TikTok, YouTube, Google Drive
• Customize messaging and branding in automated communications
• Facilitate outreach to leads via channels such as SMS, email, or voice

3. How We Store and Share Data

• Data is stored temporarily for processing purposes
• We do not sell or rent your data
• We may share data with third-party services (e.g., TikTok) only as required to fulfill your requests

4. Data Retention

• Generated videos may be retained for your convenience, but can be deleted upon request
• Temporary data (e.g., during processing) is automatically purged

5. Your Rights

• You may request access to, correction of, or deletion of your data
• You can revoke platform integrations at any time (e.g., disconnect TikTok access)

6. Responsibility for Uploaded Content

You are responsible for ensuring any data you upload complies with all applicable laws, including data privacy and marketing regulations. Misrepresentation of properties or uploading unauthorized media is strictly prohibited. You must also ensure that any lead contact data submitted (e.g., phone numbers for AI calling or SMS outreach) has been collected and used with appropriate legal consent.

7. Security Measures

We implement standard security protocols to safeguard your information, including encrypted API transactions and access controls.

8. International Use

If you are located outside Canada, note that your information may be processed and stored in Canadian jurisdictions.

9. Contact

For questions, use the contact us form below.